Netguides are demonstrating Gema, the intelligent management system for travel organisers.

As a specialist Internet Technology company who have been working in the travel and leisure sector for over a decade, Netguides have utilised this knowledge to develop a business management system for complete management of a travel business from product source and supply to online and offline bookings and delivery.

·      Role based access allows user roles to be defined and relevant access given to all involved parties and staff.

·     Task-driven system automatically identifies outstanding actions for all staff as they login in to their assigned role, keeping the business running efficiently.

·      Full availability model, including allocation, freesale and on request, means online bookings use live availability data.

·      A single role based management system used by all ensures company procedures are consistently followed with all actions logged.

·      Results are measurable, new staff are easier to train and effective more quickly, and the company is more valuable as a result.

·      Online system accessible from anywhere, providing real-time visibility to management

Gema features

• Online booking
• Booking management
• Website content management (CMS)
• Customer relationship management (CRM)
• Product definition and pricing
• Product availability
• Supplier management
• Website integration
• Operation reporting
• Management reporting

The online architecture of Gema has many advantages over conventional business systems:
 

• It is accessible from any location
• All personnel work from the same data
• There is no software or support required at any office, just a PC with broadband access
• Installation and updates are straight onto the web, instantly available to all
• All personnel use the same business rules and templates
• The system is completely scaleable enabling rapid growth or integration of acquisitions
• It is secure and backed up daily, no local backups required
• It fully integrates with the public website for products, availability and sales
• Operational and financial reporting is automatic, giving instant visibility of the business

We are in a unique position to integrate this system with your public facing website and also have the website design and search engine optimisation expertise in-house to provide the full solution from an effective website to a comprehensive back office system to handle the increase in bookings this can provide.

Netguides have over ten years experience in the tourism and leisure sectors and have an excellent reputation for the quality and reliability of their products and services.