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Tuesday February 5
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Time
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Session Details
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9:45 – 11:00
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A1 How travel companies can exploit mobile technology
As consumers get
more comfortable with the technology, we are seeing examples of travel companies
embracing mobile. Our speakers will give real life examples, talk about where the
technology is going and offer advice to businesses considering launching into the
mobile space.
Speakers:
- Jeremy Acklam, Business Development Director, the Trainline
- Gerry Samuels, Founder, Mobile Travel Technologies
- Moderator: Keith Webber
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11:15 – 12:30
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A2 Building travel brands using Web 2.0
How can travel companies embrace
the social networking trend? In this session our panel of experts will be on hand
to give handy tips and advice and talk about where Web 2.0 in travel is heading.
Speakers:
- Francesca Ecsery, General Manager (UK), Cheapflights
- Jerome Touze, Co-founding Director, WAYN.com
- Nathan Clapton, Director of Content Distribution, TripAdvisor
- Moderator: Paul Richer
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12:45 – 14: 00
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A3 Future travel technology trends
What are the latest trends and technologies
that any self-respecting travel business should be prepared for? Our panel will
put forward their thoughts on some of the areas progressive travel companies should
have on their radar.
Speakers:
- Ed Spiers, Product Marketing Director, Anite Travel Systems
- Roberto da Re, CEO, Dolphin Dynamics
- Tim Wright, Managing Director, HyperTech Solutions
- Moderator: Mike Cogan
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14:15 – 15:30
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A4 Website process design – turn your online presence up a notch
Gain
insights into how websites are changing and how you can affordably turn your online
presence up a notch or two in terms of its functionality, performance, navigation
and content.
Speakers:
- Lewis Lenssen, Managing Director, Netizen
- Peter Matthews, Managing Director, Nucleus
- Frank Docherty, Sales Director, Traveltek
- Moderator: Paul Richer
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15:45 – 17:00
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A5 Real-life stories from the travel industry coalface – Q&A;
For the
small and medium-sized operator what’s the best system for you? Can you afford it?
Where’s the payback? Here we feature two case studies from travel companies who
asked themselves the same questions before investing.
Speakers:
- Rob Udwin, Business Development Director, Metafour, plus client
- Kevin O’Sullivan, Managing Director, Open Destinations, plus client
- Moderator: Mike Cogan
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Wednesday February 6
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Time
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Session Details
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9:45 – 11:00
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B1 The latest thinking on dynamic packaging
What is the latest thinking
on dynamic packaging? What are the business and technology challenges? And how can
travel companies yet to embrace it get involved?
Speakers:
- Steve Endacott, CEO, On Holiday Group
- Andrew Knott, Director of IT, Global Travel Group
- Bobby Healy, Chief Technical Officer, CarTrawler
- Moderator: Paul Richer
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11:15 – 12:30
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B2 The customer is STILL king
While search engine marketing and Web
2.0 techniques may help you acquire clients, what technologies will enable you to
keep them?
Speakers:
- Michael Rhodes, E-commerce manager, Leger Holidays
- Helen Bonner, Chief Executive, Web Applications
- Michael Collins, Managing Consultant, Database Marketing Counsel
- Moderator: Tony Allen
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12:45 – 14:00
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B3 Searching for the perfect search engine marketing strategy
What
strategies should travel companies have when it comes to search-engine optimisation
and pay-per-click? Our panel will offer advice on how to strike a balance and what
is the latest thinking on best-practice in this vital element for any online travel
operation.
Speakers:
- Dean Harvey, Client Services Director, iCrossing
- Nigel Muir, Managing Director DBD Media
- Mike Teasdale, Planning Director, Harvest Digital
- Moderator: Mike Cogan
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14:15 – 15: 30
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B4 How to find fulfilment from e-business
How do you link e-brochures
to the booking system, integrate the delivery of e-vouchers and tickets, and set
up alerts that can be directed to mobile phones. Call it content management, call
it end-to-end e-commerce – it will save you money and improve customer service,
but how do you do it?
Speakers:
- Mike Cogan, Managing Consultant, Equinus
- Chris Suddell, Director of eCommerce, Comtec
- Paul Chandler, MD, Travel Club of Upminster
- Nigel Shepherdson, Operations Director, Freedom Direct
- Moderator: Tony Allen
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15:45 – 17:00
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B5 The return of the great GDS debate
What have the individual GDS’s
been up to over the past 12 months. What are their new products and services? What’s
planned for the future? How are they positioning themselves and what can they do
for you? Here’s your chance to find out and compare.
Speakers:
- Gillian Gibson, VP, Multinational Customer Group, Amadeus
- David Allott, Commercial Director UK & Ireland, Sabre Travel Network
- Bryan Conway, Managing Director EMEA, Travelport
- Moderator: Paul Richer
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9.45-11.00:
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B6 If Only I Could Create the Perfect Travel Website…
Two design agencies
offer their tips on how to engage users with the next generation of travel websites,
explaining the subtle differences for prospective online operators and agencies.
Speakers:
- Justin Cooke, managing director, Fortune Cookie
- Jason Till, Digital Director, Designate
- Moderator: Kevin May, Editor, Travolution
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11.15-12.30:
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B7 Integrating the Old Into the New
Understand how legacy platforms,
constantly under pressure to integrate booking and reservation systems into an array
of channels, can be overhauled to meet the needs of modern consumers and travel
companies.
Speakers:
- Alex Bainbridge, managing director, Travel UCD
- Ornagh Hoban, vice president marketing and strategy, Datalex
- Moderator: Kevin May, Editor, Travolution
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12.45 – 14.00:
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B8 CIMTIG Podcasting Master Class
What exactly is a podcast? Why should
(or shouldn’t) we have one? What makes a great podcast? And how do we use them to
build an audience that adore our destination, service or product?
Speakers:
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14.15-15.30
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B9 It’s Marketing, Jim, But Not As We Know It
Learn how best to evaluate
where to spend your valuable advertising pounds, as travel companies look to reach
consumers in as many ways as possible over the web including organic search, PPC,
display and social media.
Speakers:
- Duncan Parfitt, Head of Paid Search, Steak Media
- Warren Cowan, chief executive, Greenlight
- Justin Hayward, Strategic Development Director, Latitude
- Moderator: Kevin May, Editor, Travolution
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15.45-17.00:
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B10 Starting-up again
Re-invention, an influx of capital, turning plans
into action? Learn about the pitfalls and how to turn a bright idea for the web
into a real business.
Speakers:
- James Dunford Wood, Co-founder and Managing Director, Worldreviewer.com
- Ranjan Singh, chief executive, Isango
- Moderator: Kevin May, Editor, Travolution
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